BIOFINITY ENERGYS

The OPSM Subscription Value Plan is an easy way for you to get the best price on your contact lenses, as well as a hassle-free refills automatically delivered when you need them next, until your prescription expires.

You can manage your subscription details, reschedule your delivery or cancel your OPSM Subscription Value Plan in Your Account at any time.

Here's how it works:

• CONTACT LENSES

  Select your contact lenses and enter your personal prescription details.

• QUANTITY

  Select the quantity of boxes you would like delivered with each refill.

• DELIVERY FREQUENCY

  We will calculate your delivery frequency based on your initial order quantity and will automatically deliver refills until your prescription expires. You can also cancel or reschedule your subscription at any time, there are no minimum contracts.

Terms and conditions apply, view here.

At OPSM, your satisfaction is guaranteed. If you are not satisfied with our service please contact our Customer Care Centre.

OUR CONTACT LENS GUARANTEE*

At OPSM, we offer four weeks free exchange for disposable contact lenses.

If your practitioner recommends an alteration to your prescription within 4 weeks of purchase, we'll exchange the lenses you have remaining for the new lenses. If the cost of the new lenses is less than the old lenses, we will refund the difference. If the cost of the new lenses is more we will provide a full refund so you can place a new order. View terms and conditions here.

*in addition to statutory warranties

24 MONTHS MANUFACTURERS WARRANTY

OPSM will replace a lens which is defective or torn on opening due to the fault of the manufacturer within 24 months from the date of purchase.

Please ensure that the faulty lens is kept in solution, DO NOT DISPOSE THE LENS. The contact lens must be returned to OPSM within 12 months from the date of purchase in order for a replacement lens to be received. Please contact us before returning any product. View warranty here.

Standard delivery for contact lenses is FREE within Australia. We deliver between Monday and Friday, 9am to 5pm. For more information about deliveries, click here.

OPSM offers free returns for all online orders. A prepaid returns shipping label and returns form are included with all OPSM online orders. Once you have contacted us, simply fill out the returns form, repack the item(s) in the original packaging, and post. For more information about returns, click here.

OPSM RETURNS POLICY

If your contact lens prescription changes and you still have unopened packets of lenses, OPSM may be able to exchange these for lenses matching your new prescription. The returned lenses must have been supplied by OPSM, have a reasonable time left until expiry date and boxes must not be marked. Please contact us before returning any product.

Contact lenses may also be returned if defective, please see our warranty for further information.